<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	>
<channel>
	<title>Comments on: Proactive Social Media Support</title>
	<atom:link href="http://mfinch.ca/blog/proactive-social-media-support/feed/" rel="self" type="application/rss+xml" />
	<link>http://mfinch.ca/blog/proactive-social-media-support/</link>
	<description></description>
	<pubDate>Fri, 12 Mar 2010 05:48:03 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.7.1</generator>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
		<item>
		<title>By: mfinch</title>
		<link>http://mfinch.ca/blog/proactive-social-media-support/comment-page-1/#comment-5202</link>
		<dc:creator>mfinch</dc:creator>
		<pubDate>Tue, 20 Oct 2009 15:47:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.mfinch.ca/blog/?p=373#comment-5202</guid>
		<description>Sounds great. I am currently working on a plan for a company that incorporates some of the things your are doing with social media. Can you tell when you have some more results?</description>
		<content:encoded><![CDATA[<p>Sounds great. I am currently working on a plan for a company that incorporates some of the things your are doing with social media. Can you tell when you have some more results?</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: mfinch</title>
		<link>http://mfinch.ca/blog/proactive-social-media-support/comment-page-1/#comment-5194</link>
		<dc:creator>mfinch</dc:creator>
		<pubDate>Tue, 20 Oct 2009 15:31:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.mfinch.ca/blog/?p=373#comment-5194</guid>
		<description>Hey, Sorry about that for some reason my spam blocker doesn't like you. I am going threw my spam right now -  so your comments should be live. I will watch the spam for your comments from now on.</description>
		<content:encoded><![CDATA[<p>Hey, Sorry about that for some reason my spam blocker doesn&#8217;t like you. I am going threw my spam right now -  so your comments should be live. I will watch the spam for your comments from now on.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Stylight</title>
		<link>http://mfinch.ca/blog/proactive-social-media-support/comment-page-1/#comment-5185</link>
		<dc:creator>Stylight</dc:creator>
		<pubDate>Tue, 20 Oct 2009 02:24:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.mfinch.ca/blog/?p=373#comment-5185</guid>
		<description>There are multiple ways to use social networks to support the business.

Currently we implement two tools: 1) We let our customers to interact with the customer support team using a twitter client embedded within our eCommerce site, so customers can twit us while surfing the site. 2) we use blogs embedded within social networks to interact with potential customers. We publish posts about various topics related to our main business, and invite people to react to these posts. In that way we add 'human face' to the website.

Both tools are in their early stages, so its too early to know if they really contribute to the business. 

Cheers,
Sty</description>
		<content:encoded><![CDATA[<p>There are multiple ways to use social networks to support the business.</p>
<p>Currently we implement two tools: 1) We let our customers to interact with the customer support team using a twitter client embedded within our eCommerce site, so customers can twit us while surfing the site. 2) we use blogs embedded within social networks to interact with potential customers. We publish posts about various topics related to our main business, and invite people to react to these posts. In that way we add &#8216;human face&#8217; to the website.</p>
<p>Both tools are in their early stages, so its too early to know if they really contribute to the business. </p>
<p>Cheers,<br />
Sty</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: mark</title>
		<link>http://mfinch.ca/blog/proactive-social-media-support/comment-page-1/#comment-5170</link>
		<dc:creator>mark</dc:creator>
		<pubDate>Thu, 15 Oct 2009 06:20:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.mfinch.ca/blog/?p=373#comment-5170</guid>
		<description>I use facebook and twitter.I would go for more if I had more time.I love social networks</description>
		<content:encoded><![CDATA[<p>I use facebook and twitter.I would go for more if I had more time.I love social networks</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: mark</title>
		<link>http://mfinch.ca/blog/proactive-social-media-support/comment-page-1/#comment-5156</link>
		<dc:creator>mark</dc:creator>
		<pubDate>Sat, 10 Oct 2009 16:28:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.mfinch.ca/blog/?p=373#comment-5156</guid>
		<description>It will definitelly save time when monitoring social networks.</description>
		<content:encoded><![CDATA[<p>It will definitelly save time when monitoring social networks.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: canon laser cartridges</title>
		<link>http://mfinch.ca/blog/proactive-social-media-support/comment-page-1/#comment-5155</link>
		<dc:creator>canon laser cartridges</dc:creator>
		<pubDate>Sat, 10 Oct 2009 06:39:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.mfinch.ca/blog/?p=373#comment-5155</guid>
		<description>@mFinch-- I want to know that why my comment are not live here. I am a regular visitor of this blog.  Is there any thing wrong tell me? or I had say some thing wrong if it is, then I apologies for that.  PLS REPLY MY THIS COMMENT.</description>
		<content:encoded><![CDATA[<p>@mFinch&#8211; I want to know that why my comment are not live here. I am a regular visitor of this blog.  Is there any thing wrong tell me? or I had say some thing wrong if it is, then I apologies for that.  PLS REPLY MY THIS COMMENT.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: HP MICR Toner</title>
		<link>http://mfinch.ca/blog/proactive-social-media-support/comment-page-1/#comment-5145</link>
		<dc:creator>HP MICR Toner</dc:creator>
		<pubDate>Thu, 08 Oct 2009 16:53:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.mfinch.ca/blog/?p=373#comment-5145</guid>
		<description>Social Media requires good product and information, a gateway for exchanging of information.</description>
		<content:encoded><![CDATA[<p>Social Media requires good product and information, a gateway for exchanging of information.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Babying the Baby from Eczema</title>
		<link>http://mfinch.ca/blog/proactive-social-media-support/comment-page-1/#comment-5144</link>
		<dc:creator>Babying the Baby from Eczema</dc:creator>
		<pubDate>Thu, 08 Oct 2009 12:38:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.mfinch.ca/blog/?p=373#comment-5144</guid>
		<description>Well what can i say, social networking is the "in" thing today.</description>
		<content:encoded><![CDATA[<p>Well what can i say, social networking is the &#8220;in&#8221; thing today.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: canon laser cartridges</title>
		<link>http://mfinch.ca/blog/proactive-social-media-support/comment-page-1/#comment-5142</link>
		<dc:creator>canon laser cartridges</dc:creator>
		<pubDate>Thu, 08 Oct 2009 06:39:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.mfinch.ca/blog/?p=373#comment-5142</guid>
		<description>It is also a gateway for exchanging of information so that problems will be resolved by just a click away. Social Media is very useful.</description>
		<content:encoded><![CDATA[<p>It is also a gateway for exchanging of information so that problems will be resolved by just a click away. Social Media is very useful.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: canon laser cartridges</title>
		<link>http://mfinch.ca/blog/proactive-social-media-support/comment-page-1/#comment-5135</link>
		<dc:creator>canon laser cartridges</dc:creator>
		<pubDate>Wed, 07 Oct 2009 05:13:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.mfinch.ca/blog/?p=373#comment-5135</guid>
		<description>I am a big fan of social media. TweetDeck application is very nice and useful in social media.</description>
		<content:encoded><![CDATA[<p>I am a big fan of social media. TweetDeck application is very nice and useful in social media.</p>
]]></content:encoded>
	</item>
</channel>
</rss>
